Terms of Service

Overview

This website is operated by DCARE. Throughout the website, the terms “we”, “us” and “our” refer to DCARE. DCARE offers this website, including all information, tools and services available from this website to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms of service (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current online store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this website.

You may not use our products for any illegal or unauthorised purpose. You must also not, in the use of the Service, violate any laws applicable in your jurisdiction, including copyright laws.

You must not transmit any viruses, worms or harmful code.

A breach of these Terms will result in the immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse Service to anyone, for any reason, at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may pass through various networks. This content may also be adapted to meet the technical requirements of connected networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact options on the website without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is, by definition, not current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

Section 4 - Changes to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service.

Section 5 - Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited availability and may only be returned or exchanged in accordance with our return and refund policy.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour will be completely accurate.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer.

All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this website is void where prohibited.

We do not guarantee that the quality of any products, Services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may apply to orders placed using the same customer account, the same credit card and/or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address and/or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our online store. You agree to promptly update your account information and other details, including your email address, credit card information and expiry dates, so that we can complete your transactions and contact you as needed.

For more information, please refer to our return and refund policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we have no control, monitoring or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability for any damage or issues arising from or relating to your use of optional third-party tools.

Any use of optional tools through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which those tools are provided by the relevant third-party provider.

We may also offer new Services and/or features through the website in the future, including new tools and resources. Such new features and/or Services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and Services available through our Service may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites, or for any other materials, products or Services of third parties.

We are not liable for any damage or issues related to the purchase or use of goods, Services, resources, content or any other transactions made in connection with third-party websites. Please review third-party policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

Section 9 - User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions, such as contest entries, or if without a request from us you send creative ideas, suggestions, proposals…